Now Hiring - Sales Manager in Worcester, MA

Essential Responsibilities:

• Increase revenue by bringing in new accounts and managing and expanding existing accounts
• Establish a relationship with clients through sales visits, phone calls, promotions and site inspections
• Booking business while maintaining understanding and awareness of profitability of group prospects
• Show presence during catering events
• Conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other property facilities
• Arrange and conduct special events, and off-site presentations for potential clients
• Attend and represent hotel at trade shows and conventions and/or participate in sales trips
• Attend weekly sales departmental meeting and other scheduled meetings to support business operations, i.e., tentative review, lost business review, group-pick up, etc
• Monitor customer preferences to determine focus of sales efforts
• Direct sales of guest rooms and meeting space to corporate clients, SMERF groups, and/or associations
• Work within rate structures
• Enter details of groups in booking system
• Run Banquet Event Order meetings
• Ensure that all BEO books are updates and all parties are notified of changes, cancellations and pop-ups
• Assist with group arrivals at front desk whenever possible
• Assist Dir Sales & Marketing on any and all Sales & Marketing administrative tasks
• Assist Dir Sales & Marketing on any and all public relations activities

Preferred Qualifications:

• 2 year’s prior experience in hotel industry, preferably Hilton brand hotels
• 2 year’s prior experience with OnQ property management system
• 2 year’s prior experience in front-of-house /sales coordinator position

Skills Required:

• Excellent communication, assertiveness skills, self-starter, & goal oriented
• Strong written and verbal communication skills, computer literate
• Prompt and reliable, strong organizational and time management skills, ability to meet deadlines, self-motivated, ability to handle multiple tasks, public speaking skills, flexibility
• Must have appropriate professional attitude and appearance.
• The candidate must be proactive and possess a strong desire to prospect new business, negotiate contracts and close the deal
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the Company

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off

Experience:

• hotel: 2 years (Preferred)
• OnQ property management system: 2 years (Preferred)
• sales coordinator: 2 years (Preferred)

Work Location: In person